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Policy
Privacy Policy
Last Update: 18 Jun 2025
Information We Collect
Personal Information
When you register for an account, subscribe, or contact us, we may collect:
Full name
Email address
Company or brand name
Billing details (for paid subscriptions)
Any details you provide during onboarding (e.g. brand description, target audience)
Usage Data
We automatically collect data when you interact with our platform, including:
IP address and device identifiers
Browser type and version
Pages visited and time spent on our website
AI traffic data (if tracking script is installed)
Referring URLs
Diagnostic logs and technical metadata
Account Registration
To use certain features, you’ll need to create an account. You agree to:
Provide accurate and up-to-date information
Keep your credentials secure
Be responsible for any activity under your account
How We Use Your Information
We use your data to:
Provide access to the VisibleBrand platform and its features
Analyze your AI visibility across platforms like ChatGPT, Perplexity, Claude, and Gemini
Deliver reports, alerts, and AI-generated recommendations
Process billing and subscription payments
Send occasional updates, feature announcements, and marketing communications (you may opt out anytime)
Improve our platform through aggregated usage insights
Comply with applicable laws and regulations
How We Share Your Information
Trusted service providers (e.g., payment processors, cloud hosting, customer support tools)
Legal authorities, if required by law or necessary to protect rights and safety
Business partners, in the event of a merger, acquisition, or sale
We do not sell or rent your personal information for commercial purposes.
AI Traffic Tracking
If you install our optional tracking script, we may log when users arrive at your site via AI-generated responses (e.g., from ChatGPT). This data is anonymized unless otherwise configured and used to improve your visibility reporting.
Data Retention
We retain your data only as long as necessary to provide services, comply with legal obligations, and improve platform performance. You may request data deletion by contacting our team.
Children’s Privacy
VisibleBrand is not intended for users under 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it promptly.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted here, and the “Effective Date” will be revised. We encourage you to review this page regularly.
Contact Us
If you have questions about this policy or your data, contact us at:📧 [support@visiblebrand.ai]